The terms, written to be read.
Buying from this store means agreeing to these terms. We've kept them short, and each section opens with the plain-English version — the paragraph below it is the part that counts.
01The agreement
These terms are a contract between you and Maren Marine ("we," "us"), a reef aquarium equipment retailer. They cover use of marenmarine.com and every purchase made through it. If you don't agree with them, don't order — no hard feelings.
You must be at least 18, or the age of majority where you live, to purchase.
02Orders & payment
Placing an order is an offer to buy; the contract forms when we ship. We may decline or cancel an order before shipment — for suspected fraud, a stock error, or an obvious pricing mistake — and if we do, you're refunded in full and told why.
Payment is handled by our payment processor. We never see or store full card numbers. All prices are in US dollars. Sales tax is charged where the law requires it; tax-exempt organizations can apply a valid certificate by emailing hello@marenmarine.com before ordering.
03Pricing
Prices may change without notice, but a price confirmed at checkout is the price you pay. Any promotional or bundle discount applies to the order as placed; if part of a discounted order is returned, the refund is recalculated at the discount the remaining items qualify for, as itemized on the refund receipt.
If we publish a price that's plainly wrong — a $399 light listed at $3.99 — we'll cancel and refund rather than honor the typo, and we'll say so directly.
04Shipping & risk of loss
Shipping methods, costs, and timelines are on the shipping & returns page, which is part of these terms. Every shipment is tracked and insured. If a package is lost or arrives damaged, report it within 14 days of the delivery scan and we'll replace or refund — the carrier claim is ours to run.
Title and risk of loss pass to you on delivery to the shipping address you provided. Give us a wrong address and the carrier delivers there anyway, and we can't cover it — check the confirmation email.
05Returns & refunds
The full policy lives on the shipping & returns page and is part of these terms. The short form: 30 days from delivery, any reason, no restocking fee, refund to the original payment method. Return postage is yours unless the item is defective or the error was ours, in which case we send a prepaid label.
Returns must include original packaging and accessories and arrive in resellable condition, normal testing expected. Rinse saltwater off any wet gear and let it dry before shipping. Gear that comes back damaged beyond normal testing may be refunded at a reduced amount — we'll show photos before deciding anything.
06Equipment use
Maren Marine sells aquarium equipment only — lighting, flow, pumps, filtration, dosing, controllers, and accessories. We do not sell livestock (no fish, no coral, no inverts), and nothing on this site should be read as advice on the health of living animals.
Much of this gear runs on mains electricity in and around saltwater. Follow each manufacturer's instructions, use appropriate drip loops and residual-current protection, and don't modify equipment in ways the maker doesn't sanction. You're responsible for installing and operating it safely in your home.
07Advice & system sizing
Recommendations from system sizing, the buying guides, product pages, and support are provided in good faith from real reef-keeping experience — but they're guidance, not a guarantee of any outcome. Conditions we can't see (water chemistry, bioload, tank maturity, your livestock plans) change results, which is part of what the return policy is for.
Reef keeping rewards patience; we can't promise that any piece of equipment will produce a particular result in your tank. Operating your aquarium safely, including electrical and water-handling safety, is your responsibility.
08Warranties
All equipment carries the manufacturer's warranty, and we process claims on your behalf — one email to us with the order number. Except for that warranty and anything the law won't let us disclaim, products and the site are provided "as is," and we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Some states don't allow certain disclaimers, so parts of this section may not apply to you.
09Limitation of liability
To the maximum extent the law allows, our total liability for any claim arising from an order or the site is limited to the amount you paid for that order, and we're not liable for indirect, incidental, or consequential damages — lost profits, lost data, or downtime included.
Nothing here limits liability that can't legally be limited, or your statutory consumer rights.
10Trademarks & content
Product and brand names — including HYDROS, Reef Octopus, IceCap, Maxspect, AutoAqua, Kamoer, and others — are the trademarks of their respective owners. Maren Marine is an independent retailer and is not affiliated with, endorsed by, or sponsored by any manufacturer whose products we sell. Specifications quoted on this site come from manufacturer documentation; anything we've observed on our own tanks is labeled as ours.
Site content we author — guides, photography, this design — belongs to us. Quote it with attribution; don't republish it wholesale.
11Governing law
These terms are governed by [Governing law — add before launch], without regard to conflict-of-law rules. Disputes that can't be resolved informally belong to the courts named in that governing-law provision, and both sides consent to that venue.
Before anything formal: write to support. The overwhelming majority of problems are a shipping hiccup or a sizing miss, and both have fast fixes.
12Changes & contact
We may update these terms; the effective date above always reflects the current version, and material changes get a note in our email updates. Orders are governed by the terms in effect when the order was placed.
Questions about these terms: hello@marenmarine.com · Maren Marine · [Mailing address — add before launch].